About Intercom

The way businesses talk to people online is broken. Intercom was founded in 2011 by Eoghan McCabe, Des Traynor, Ciaran Lee and David Barrett to fix it.

在网上多数企业与客户对话的方式已经是故障的。Intercom于2011年由Eoghan McCabe，Des Traynor，Ciaran Lee和David Barrett创立，目的是修复这个问题。

Intercom brings messaging products for sales, marketing and customer service to one platform, helping businesses avoid the stiff , spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.

Intercom 将销售，营销和客户服务的消息产品整合到一个平台，帮助企业避免僵硬罐头，并建立真正的对话。设计让您感觉每天使用的消息应用程序，Intercom可让您随时随地与消费者聊天：您的应用程序，您的网站，社交媒体和电子邮件。

Today more than 17,000 businesses use Intercom to connect with a billion people worldwide. Our customers are some of the very best web and mobile businesses including Yahoo, Expensify, InVision, Hootsuite, New Relic, Product Hunt, Shopify and Hello Alfred.

目前，17000多家企业使用Intercom连接全球十亿人。我们的客户是一些最好的网络和移动业务公司，包括Yahoo，Expensify，InVision，Hootsuite，New Relic，Product Hunt，Shopify和Hello Alfred。

Intercom has raised $116M in venture funding, and has 300 employees across its San Francisco headquarters, Dublin R&D o ce, and recently opened Chicago o ce.

Interco 已筹集了1.16亿美元的风险投资，在旧金山总部，都柏林研发部门拥有300名员工，最近在芝加哥开幕。

Since Intercom was founded in 2011 we’ve published more than 500 articles on our blog Inside Intercom. Sharing lessons from our own startup journey has not only been the most fun for us to write, but also one of the most popular topics with our readership. This book compiles the most useful of those lessons into 9 questions that we believe every startup founder or early stage employee will find themselves asking at some point.

自从Intercom成立于2011年以来，我们在“Inside Intercom”博客上发表了500多篇文章。从我们自己的创业历程中分享经验教训，不仅是我们最有趣的写作，也是我们读者群中最受欢迎的话题之一。这本书将最有用的这些课程编入9个问题，我们认为每个创业者或早期阶段的员工都会在某个时候发现自己的问题。